Refund Policy for MEDIAWISE

At MEDIAWISE, we strive to provide our customers with the best possible service and experience. If you are not satisfied with our services, we offer a straightforward refund policy to ensure your satisfaction.

1. Eligibility for Refunds: You may be eligible for a refund if you have purchased a subscription or service from MEDIAWISE and are dissatisfied with the quality of the service provided. Refunds are not guaranteed and are subject to review by our support team.

2. Refund Request Process: To request a refund, please contact our support team at [email protected] within 3 days of your purchase. Please provide a detailed explanation of why you are requesting a refund, along with any relevant information or documentation.

3. Refund Approval: Refunds are typically approved in cases where there has been a technical issue with our services, or if the service does not meet your expectations. Refunds are not typically granted for change of mind or personal reasons.

4. Refund Method: If your refund request is approved, we will process the refund to the original payment method used for the purchase. Please allow 7 workdays for the refund to be processed and reflected in your account.

5. Subscription Cancellations: If you wish to cancel your subscription and request a refund for unused portions of your subscription, please follow the same refund request process outlined above.

6. No Refund Policy: Please note that certain services or products offered by MEDIAWISE may be non-refundable. This includes one-time purchases, special promotions, or services explicitly stated as non-refundable at the time of purchase.

7. Contact Us: If you have any questions or concerns about our refund policy, please contact our support team at [email protected]. We are committed to resolving any issues promptly and ensuring your satisfaction.

By using MEDIAWISE and purchasing our services, you agree to abide by this Refund Policy. Thank you for choosing MEDIAWISE for your advertising needs.